A recent Deloitte survey of consumer interaction with digital media shows that 66% of people between the ages of 19 and 32 (Millennial Generation) value their time by interacting in the online environment in the same way they do face-to-face. It means that it is not just a matter of observing these interactions and using the data as most organizations do. It is time to take a step forward and bring tools that will facilitate the relationship, creating more significant engagement with the consumer and creating synergies - Consumidor Moderno website.
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